Faster customer response
Improved response efficiency while maintaining a seamless omnichannel experience.
Singapore / Sales ops × Music
Business growth, in a different key.
View my résumé
Experience, education & the full story
MOVE YOUR CURSORMAKE SOME NOISE ↗
EST. IN MUSICTRINITY GRADE 8 · DISTINCTION
SALES OPERATIONS✳BUSINESS GROWTH✳REGIONAL MARKETS✳CUSTOMER EXPERIENCE✳MUSIC, ALWAYS✳
01THE PERSON BEHIND THE NUMBERS
A little context
Equal parts
analysis &
amplification.
I’m Elgan, a sales operations and business growth professional who never really switched the music off.
At Vista Musical Instruments, I progressed from sales support to Sales Operations Lead—working across Singapore, Malaysia and Indonesia to sharpen execution, uncover opportunities and turn performance data into action.
Away from the dashboards, I’m a guitarist. That background shapes how I work: listen closely, find the rhythm, and make every part count.
Regional markets activated
Initiated boutique-guitar sales programmes in Indonesia and Malaysia.
Electric guitar · Distinction
Trinity College London. Serious about the craft, onstage and off.
02SELECTED COMMERCIAL TRACKS
Work that
resonates.
A few highlights from the intersection of commercial thinking, customer experience and music retail.
A1
CAMPAIGN EXECUTION
M&D promotion
Initiated and executed a focused promotion from idea to campaign-period delivery.
≈ US$10Kcampaign-period sales
A2
LIVE COMMERCE PILOT
Instagram Live Selling
Supported Swee Lee Singapore’s pilot, helping turn live attention into customer conversations and orders.
S$5,523sales · 11 closed orders
A3
MARKET DEVELOPMENT
Boutique guitar programmes
Launched proactive customer outreach in Indonesia and Malaysia, and coordinated a regional launch across marketing and operations.
2 marketsregional growth activity
Want the full track listing? View the complete résumé
03 / THE THROUGH-LINE
Music taught me
to listen first.
The best performances—and the best commercial decisions—start the same way: understand what’s happening, find the opening, then play your part with intent.
Grade 8 Electric Guitar · DistinctionTrinity College London
OPEN TO THE RIGHT CONVERSATION
SINGAPORE / AVAILABLE REGIONALLY